Welcome to Merchants & Farmers Bank Online Banking!
Merchants & Farmers Bank Online Banking gives you immediate access to
your account information 24/7 from your home or office computer. Merchants &
Farmers Bank Online Banking combines convenience and flexibility while you
easily conduct a wide range of personal or business banking transactions.
With Merchants & Farmers Bank Online Banking, you can:
- Review your deposit account information, including statements and
- Pay your bills online through our innovative Bill Payment product
- Review your loan account information
- Make transfers between your accounts
- Download your account information into personal financial management
software such as Quicken® or Microsoft Money® to track all of your
- Receive Reimbursement up to $8.00 per month for ATM usage fees.
FREQUENTLY ASKED QUESTIONS
Q. Is there any special software required?
A. No. Just an internet browser that supports 128 bit encryption. The following browsers are all acceptable:
- Internet Explorer 8.0, 9.0, and 10.0
- Mozilla Firefox most recent version
- Google Chrome most recent version
- Safari MAC
Q. Is Online Banking secure?
A. Yes. Besides using 128-bit encryption, Merchants & Farmers Bank
online banking is built with several additional safeguards to ensure your
account information remains secure. Should someone attempt to access your
account portfolio using an incorrect password more than three times,
Merchants & Farmers Bank will lock out the entire session from use. The
lockout can only be cleared by a Merchants & Farmers Bank employee. Should
you forget to logout of Online Banking, your session will automatically be
terminated after 20 minutes of no activity. We also utilize a layered security program that identifies your PC using more than 30 different characteristics.
Q. What if my ACCESS ID and/or PASSWORD don’t seem to work?
A. There are a couple solutions to this problem. The most common
issue is the placement of your CAPS LOCK key. Your ACCESS ID and PASSWORD
are case sensitive. The second most common issue is a complete lock-out of
your account. If you weren't sure of your PASSWORD, and began guessing or
didn't realize that you were entering your PASSWORD in the wrong case, you
had only three chances to get it right. As a security feature, we lock-out
all accounts if an incorrect PASSWORD is entered on the third attempt. The
only way to reset a lock-out is to send us an e-mail using the "contact us"
section of this website, call customer service at Eutaw (205)372-3391 or in Prattville at (334)386-0331 during regular business